Join Our Team

Do you love film and music? Do you want to learn about the behind the scenes of a festival? Join our team!

Arts Ticket Office and Front of House Manager

Full-Time, Salaried
Salary: $45,000
Benefits: Generous health, vacation, and retirement benefits. Transportation and gym access benefits.
Start Date: September 2022 (in person)
The EDCJCC is an Equal Opportunity Employer. We strongly encourage individuals from historically underrepresented communities to apply.

Responsibilities:

Since 2019, Theater J and JxJ collaborate on a centralized Ticket Office which serves both programs’ customers and is run by the Ticket Office and Front of House Manager (TOM). The Ticket Office and Front of House Manager works closely with Theater J’s Director of Patron Services and JxJ’s Director of Communications and Operations in overseeing the many events of the Theater J and JxJ seasons.

Responsibilities include:

  • Administrating and managing the ticket office.
  • Assisting Director of Patron Services and Director of Communication and Operations in recruiting and hiring staff.
  • Scheduling, training, and supervising ticket office and front-of-house staff.
  • Using Spektrix ticketing software to sell tickets, Theater J subscriptions, and JxJ passes and memberships.
  • Supporting Theater J and JxJ-specific events
  • Providing insights for and feedback on Theater J marketing efforts
  • Serving as the first line of customer service to all patrons.

Desired Qualifications:

  • Experience in providing excellent customer service
  • Experience managing, supervising, or organizing people, professionally or otherwise
  • Familiarity with theater, music, film, or other live performance events or organization
  • Exceptional communication skills in person, over the phone, and in writing
  • Ability to prioritize and complete tasks during both periods of increased pressure, such as pre-show, and periods of slower workflow
  • Flexibility of schedule, this is a full-time position, but night and weekend shifts will be necessary during Theater J productions and JxJ events
  • Experience using a customer relationship management (CRM) or point of sale (POS) software, and comfortable learning new computer systems. Familiarity with Spektrix is a plus, but not a requirement

To Apply: Please email a cover letter and resume to Jasmine Jones, Director of Patron Services, Theater J at jjones@edcjcc.org, using the subject line ”Ticket Office and Front of House Manager”

JxJ Intern

JxJ is a multidisciplinary arts project that encompasses the Washington Jewish Film Festival and the Washington Jewish Music Festival alongside original cutting edge hybrid arts programming—all presented as one massive three-week experience, taking over the greater Washington region. Between the Festival and year-round programming, JxJ attracts over 25,000 patrons annually across 150+ events.

Internship Description
JxJ at the Edlavitch DCJCC is currently seeking highly motivated individuals to join our team as a JxJ Intern, at least 2 days (16 hours) per week. Internships are arranged based on the person’s availability – we do our best to work with your schedule. Interns will learn about nonprofit arts programming by assisting in multiple aspects of the year-round and festival programs including, but not limited to, marketing and community outreach, film proofing and print tracking, research, and special events. Summer interns have the unique opportunity to take part in a critical planning phase for Fall Year-Round programs.

Tasks Include:

  • Track and coordinate Festival materials (filmmaker bios, headshots, etc)
  • Work with the Operations Manager to track, receive, and distribute Festival films to venues
  • Assist with ensuring all content is scheduled for and passes technical checks
  • Research and enter into Zone Festival (database) events in consideration for the Festival
  • Assist with planning special events including Opening, Closing and Centerpiece evenings
  • Brainstorm, research and contact new community partners
  • Coordinate and analyze social media
  • Assist with coordinating Press Accreditation
  • Work to distribute print programs to partners and local organizations
  • Prepare and analyze audience surveys
  • Assist with the creation of marketing materials, including flyers, press lists, e-newsletters
  • Provide administrative support for daily office tasks
  • Collaborate with the JxJ team to create innovative programs and reach new audiences

To apply, submit a resume, short cover letter, and availability to Alexis Rodriguez at alexisr@edcjcc.org.

No phone calls, please. This is an unpaid position, school credit may be arranged.