Terms & Conditions

All ticket and pass sales are final. No refunds. No exchanges.

Seating is guaranteed for ticket and passholders until 15 minutes prior to the scheduled start of an event. Latecomers will be seated at the discretion of the JxJ Staff.

Tickets are only valid for the event for which they was issued.

Passes are non-transferable. 

By using tickets or passes, the holder agrees to being photographed, filmed, or recorded in the venue, and to the publication, reproduction, distribution and other use of all photographs, video, or other recordings of the ticket holder’s voice or likeness, without further notice or compensation.

Patrons are strictly prohibited from using cameras and recording devices during events.

JxJ reserves the right—without refund—to refuse admission, and/or cancel or take away the ticket of any person who violates these conditions. If a patron’s conduct toward Festival volunteers, staff, or other patrons is deemed to be hostile, aggressive, or otherwise inappropriate, they may also have their tickets canceled and be removed from Festival venues.